No shows | Cancellations

If you need to cancel your appointment please do so as soon as possible.

Cancellations within 24 hours that cannot be filled will be charged a rebook
fee of approx. 50% of the initial service price and must be paid before your
next service can be scheduled. No shows will be charged full price of the
service to card on file.

Clients who arrive late will be charged in full for their originally scheduled
session, ex: If a guest is too late to for their scheduled all over color, and
there is only enough time to do a root retouch, the guest will still be charged
the original all over color pricing.

Returns | Redos

Although rare, sometimes miscommunications happen.

If you did not receive the cut or color we agreed on together
during our consultation, please email me within 5 days of your appointment
to discuss and schedule a time to make changes.

Color will fade if it is not cared for with the products recommended during
your appointment. If the recommended care is not being taken, your color
cannot be guaranteed for any period of time.

Kids | Babies | Pets

You know I love kids! I have a two and a half year-old godson! However, because of the
hot and sharp tools and potential chemicals around the salon it is best that
we schedule your appointment at a time when you can come kid-free and
enjoy your pampering time.Nursing babies who can’t be left with anyone else are
always welcome, feel free to bring a friend to rock your baby in the waiting area so you
can relax.

Service animals are welcome

Non-service pets are not allowed in the salon for the safety and
consideration of other clients and stylists, and they cannot stay in your car in
warm weather, so its best to leave them at home.

Editorial